000 00347nmm a2200157Ia 4500
001 41320
008 140630s9999 xx 000 0 und d
020 _aNA
040 _cPK-LaUMT
082 _aAV 658.812
_bSTE-T
245 _a21st century customer service [Audio ]
260 _cNA
500 _aAudio cassette
546 _aEN
942 _cAV
999 _c60043
_d60043