000 00365nam a2200157Ia 4500
001 4472
008 140318s9999 xx 000 0 und d
040 _cPK-LaUMT
082 _a 658.562
_bCHA-P
100 _aChapman
245 _aTotal quality management
_cChapman
260 _aLondon,UK:
_bChapman & Hall,
_c1994
300 _a188 p.
546 _aEN
942 _cBK
999 _c4631
_d4631