000 00406nam a2200169Ia 4500
001 39123
008 140423s9999 xx 000 0 und d
020 _a0195667581
040 _cPK-LaUMT
082 _a 658.8
_bAPT-S
100 _aApte, Govind
245 _aServices marketing
_cApte, Govind
260 _aNew Delhi,India:
_bOxford University,
_c2004
300 _a440 p.
546 _aEN
942 _cBK
999 _c38438
_d38438