000 00444nam a2200169Ia 4500
001 3041
008 140317s9999 xx 000 0 und d
020 _a0-553-37131-2
040 _cPK-LaUMT
082 _a 302.3
_bURY-G
100 _aUry, William
245 _aGetting past no
_bnegotiating your from confrontation to coo. . .
_cUry, William
260 _aNew York,USA:
_bBantam Books,
_c1993
300 _a189 p.
546 _aEN
942 _cBK
999 _c3292
_d3292