000 00683nam a2200229Ia 4500
001 32181
008 140417s9999 xx 000 0 und d
020 _a81-7758-412-X
040 _cPK-LaUMT
082 _aT 658.562
_bTOT-
100 _aBesterfield, Dale H.
245 _aTotal quality management
_cBesterfield, Dale H.<>Besterfield, Glen H.<>Besterfield-Michna, Carol<>Besterfield-Sacre, Mary
250 _a3rd
260 _aDelhi,India:
_bPearson Education,
_c2007
300 _a652 p.
546 _aEN
650 _aTotal quality management
700 _aBesterfield, Glen H.
700 _aBesterfield-Michna, Carol
700 _aBesterfield-Sacre, Mary
942 _cBK
999 _c31942
_d31942