000 00441nam a2200181Ia 4500
001 2377
008 140314s9999 xx 000 0 und d
020 _a0201060515
040 _cPK-LaUMT
082 _a 658.83
_bPAR-M
100 _aParasuraman, A.
245 _aMarketing research
_cParasuraman, A.
260 _aUSA,California:
_bAddison-Wesley,
_c1986
300 _a831 p.
546 _aEN
650 _aMarketing research
942 _cBK
999 _c2687
_d2687