000 00499nam a2200181Ia 4500
001 24463
008 140410s9999 xx 000 0 und d
020 _a0-335-19160-3
040 _cPK-LaUMT
082 _a 352.357
_bGAS-Q
100 _aLucy Gaster
245 _aQuality in public services:
_bmanagers' choices
_cLucy Gaster
260 _aBuckingham,UK:
_bOpen University Press,
_c1995
300 _a149 p.
546 _aEN
650 _aMunicipal services-Great Britain-Management
942 _cBK
999 _c24660
_d24660