000 00410nam a2200169Ia 4500
999 _c22012
_d22012
001 21712
003 PK-LaUMT
005 20221130105800.0
008 140409s9999 xx 000 0 und d
040 _cPK-LaUMT
100 _aDebashi Sarkar
245 _aTips for customer satisfac.
_cDebashi Sarkar
260 _c1997
500 _aEntered from accession register.
546 _aEN
942 _cSTK2002
_2ddc