| 000 | 00477nam a2200181Ia 4500 | ||
|---|---|---|---|
| 001 | 18130 | ||
| 008 | 140405s9999 xx 000 0 und d | ||
| 020 | _a0-02-406811-x | ||
| 040 | _cPK-LaUMT | ||
| 082 |
_a 658.5 _bSCH- |
||
| 100 | _aRoger W. Schmenner | ||
| 245 |
_aService operations management _cRoger W. Schmenner |
||
| 260 |
_aEnglwood Cliffs,USA: _bPrentice-Hall, _c1995 |
||
| 300 | _a406 p. | ||
| 546 | _aEN | ||
| 650 | _aService industries-Management | ||
| 942 | _cBK | ||
| 999 |
_c18527 _d18527 |
||