000 00487nam a2200181Ia 4500
001 14826
008 140403s9999 xx 000 0 und d
020 _a0-256-21533-2
040 _cPK-LaUMT
082 _a 658.5
_bSCH-O
100 _aKnod, Edward M., J.A.
245 _aOperations management : Customer-focused principles
_cKnod, Edward M., J.A.<>Schonberger, Richard J.
260 _c1997
300 _a723 p.
546 _aEN
700 _aSchonberger, Richard J.
942 _cBK
999 _c15394
_d15394