000 01915nam a22002297a 4500
005 20261028161316.0
008 261028s2025 |||||||| |||| 00| 0 eng d
020 _a9781032689715
040 _cPK-LaUMT
082 _a343.071
_bCON-
245 0 0 _aConsumer alternative dispute resolution in emerging economies /
_cedited by Eda Sahin-Sengül and Serkan Kaya
260 _aAbingdon :
_bRoutledge,
_c2025
300 _aix, 263 p.
500 _aIndex present
520 _a"This book provides a comprehensive guide to consumer Alternative Dispute Resolution (ADRs) and the unconventional challenges they pose for emerging economies, aiming to advance their growth within developing nations. Written in response to the increasing number of transactions between consumers and traders in the digital age, and the accompanying rise in consumer disputes, the book details ADR systems which have come to the fore to settle complaints. Covering ADR techniques including arbitration, mediation, and ombudsman services, it provides a guide to efficient dispute resolution and its application to emerging economies worldwide. The book also examines the role of technology in shaping ADR processes, given the prevalence of digital transactions in consumer markets. Thoughtfully explaining the challenges faced in implementing these systems, it suggests how governments and businesses can encourage the use of ADR, alongside providing practical case studies detailing past integrations into emerging economies. Practical, thorough and internationally focused, this book will be of interest to researchers in the field of dispute resolution, consumer law and technology"-- Provided by publisher
546 _aEng
650 _aInternational commercial arbitration
_97085
650 _aConsumer protection-Law and legislation
_916620
700 1 _aSahin-Sengül, Eda
_916888
700 1 _aKaya, Serkan
_916889
942 _cBK
999 _c143674
_d143674