Example

LRC Welcomes you to the House of Knowledge

Your search returned 54 results. Subscribe to this search

Not what you expected? Check for suggestions
|
Books Measuring customer satisfaction Richard F. Gerson

by Richard F. Gerson.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: India: Viva Books Private Limited, 2004Availability: Items available for loan: UMT Main Campus [Call number: 658.812 GER-M] (1).
Books Managing quality customer service William B. Martin

by William B. Martin.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: India: Viva Books Private Limited, 2004Availability: Items available for loan: UMT Main Campus [Call number: 658.812 MAR-M] (1).
Books Customer focus a strategy for success Troger G. Langevin

by Troger G. Langevin.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: India: Viva Books Private Limited, 2004Availability: Items available for loan: UMT Main Campus [Call number: 658.812 LAN-C] (1).
Books Command performance : The art of delivering quality service Martin, John E.

by Martin, John E.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: Harvard Business School, 1994Availability: Items available for loan: UMT Main Campus [Call number: 658.812 MAR-C] (1).
Books Customer relationship management : Making hard decisions wit Anton, Jon

by Anton, Jon.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Prentice Hall, 1996Availability: Items available for loan: UMT Main Campus [Call number: 658.812 ANT-C] (1).
Books Forging the productivity partnership Sandy, William

by Sandy, William.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: 1990Availability: Items available for loan: UMT Main Campus [Call number: 658.406 SAN-F] (1).
Books The customer-Driven company : Moving from action Whiteley, Richard C.<>Customer relations

by Whiteley, Richard C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: 1991Availability: Items available for loan: UMT Main Campus [Call number: 658.812 WHI-C] (1).
Books Customer care management Brown, Andrew

by Brown, Andrew.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxford,UK: Butterworth-Heinemann, 1989Availability: Items available for loan: UMT Main Campus [Call number: 658.812 BRO-C] (2).
Books 101 ways to boost customer satisfiaction Foster, Timothy R. V.

by Foster, Timothy R. V.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Kogan Page, 1997Availability: Items available for loan: UMT Main Campus [Call number: 658.812 FOS-O] (1).
Books Good service is good business: 7 simple strategies for success. Catherine Devrye

by Catherine Devrye.

Edition: 2ndMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: Prentice Hall, 2000Availability: Items available for loan: UMT Main Campus [Call number: 658.4012 DEV-G] (2).
Books Kaizen strategies for customer care: how to creat a poweful customer-care program and make it work Patricia Wellington

by Patricia Wellington.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Pitman Publishing, 1995Availability: Items available for loan: UMT Main Campus [Call number: 658.812 WEL-K] (2).
Books 12 steps to success through service Barrie Hopson<>Mike Scally

by Barrie Hopson | Mike Scally.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxon: Lifeskills International, 1991Availability: Items available for loan: UMT Main Campus [Call number: 658.812 HOP-T] (1).
Books The customer sipport audit: the tools to measure and monitor your company's whole customer support and colin Armistead

by colin Armistead.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Financial Times Management, 1998Availability: Items available for loan: UMT Main Campus [Call number: 658.812 ARM-C] (1).
Books Know your customers! how customer marketing can increase your profits Jay Curry

by Jay Curry.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Kogan Page, 1992Availability: Items available for loan: UMT Main Campus [Call number: 658.812 CUR-K] (1).
Books Managing services using technology to create value Janelle Heineke<>Mark M. Davis

by Janelle Heineke | Mark M. Davis.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: McGraw-Hill, 2003Availability: Items available for loan: UMT Main Campus [Call number: 658 DAV-M] (1).
Books The invisible customer strategies for successful customer service down the wire Brian Clegg

by Brian Clegg.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Kogan Page, 2000Availability: Items available for loan: UMT Main Campus [Call number: 658.812 CLE-I] (1).
Books Customer relationship management creating competitive advantage through win-win relationship strategies Jarmo R. Lehtinen<>Kaj Storbacka

by Jarmo R. Lehtinen | Kaj Storbacka.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: McGraw-Hill, 2001Availability: Items available for loan: UMT Main Campus [Call number: 658.812 STO-C] (1).
Books The CRM handbook a business guide to customer relationship management Jill Dyche

by Jill Dyche.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Berkeley,USA: Peachpit Press, 2002Availability: Items available for loan: UMT Main Campus [Call number: 658.812 DYC-C] (1).
Books The relationship-based enterprise powering business success through customer relationship management Ray McKenzie

by Ray McKenzie.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: McGraw-Hill, 2001Availability: Items available for loan: UMT Main Campus [Call number: 658.812 MCK-R] (2).
Books Customer relationship management essentials John W. Gosney<>Thomas P. Boehm

by John W. Gosney | Thomas P. Boehm.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi,India: Prentice Hall of India, 2001Availability: Items available for loan: UMT Main Campus [Call number: 658.812 GOS-C] (1).
Books Client relationship management using relationahip management and project service escellence to create a co David A. Po-Chedley

by David A. Po-Chedley.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Mumbai,India: Jaico Publishing House, 2003Availability: Items available for loan: UMT Main Campus [Call number: 658.812 POC-C] (1).
Books customer relationship management how to turn a good business into a great one! Graham Roberts-Phelps

by Graham Roberts-Phelps.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi,India: Viva Books Private Limited, 2003Availability: Items available for loan: UMT Main Campus [Call number: 658.812 ROB-C] (1).
Books Net gain expanding markets through virtual communities Arthur G,. Armstrong<>John Hagel III

by Arthur G,. Armstrong | John Hagel III.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: Harvard Business School, 1997Availability: Items available for loan: UMT Main Campus [Call number: 658.80285 HAG-N] (1).
Books Customer relationship management integrating marketing strategy and information technology Faye W. Gilbert<>Raymond McLeod<>Zikmund, William G.

by Faye W. Gilbert | Zikmund, William G | Raymond McLeod.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Kundli,India: John Wiley, 2003Availability: Items available for loan: UMT Main Campus [Call number: 658.812 ZIK-C] (1).
Books Customer service training IOI quick and easy techniques that get great results

by Renee Evenson.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York,USA: American Management Association, 2005Availability: Items available for loan: UMT Main Campus [Call number: 658.812 EVE-C] (1).
Books Relationship selling and sales management Gregg W. Marshall<>Mark W. Johnston

by Gregg W. Marshall | Mark W. Johnston.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: McGraw-Hill, 2005Availability: Items available for loan: UMT Main Campus [Call number: 658.85 JOH-R] (1).
Books Return on customer creating maximum value form your scarcest resource Peppers, Don<>Rogers, Martha

by Peppers, Don | Rogers, Martha.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London,UK: Marshall Cavendish Business, 2005Availability: Items available for loan: UMT Main Campus [Call number: PFL 658.812 PEP-R] (2).
Books Marlet bisters 40 strategic moves that drive exceptional business growth MacMillan, Ian C.<>McGrath, Rita Gunther

by MacMillan, Ian C | McGrath, Rita Gunther.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston,USA: Harvard Business School, 2005Availability: Items available for loan: UMT Main Campus [Call number: 658.4012 MCG-M] (1).
Books Selling managing customer relationship Rix, Peter

by Rix, Peter.

Edition: 3rdMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: North Ryde,Australia: McGraw-Hill Australia, 2006Availability: Items available for loan: UMT Main Campus [Call number: 658.85 RIX-S] (1).
Books Customer value investment formula for sustained business success Mahajan, Gautam

by Mahajan, Gautam.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi,India: Response, 2008Availability: Items available for loan: UMT Main Campus [Call number: 658.812 MAH-C] (1).
© Copyright LRC, UMT 2021. All rights reserved.           Credit: Muhammad Ismail