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Customer relationship management : Making hard decisions wit Anton, Jon by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London,UK: Prentice Hall, 1996
Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 ANT-C.
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Customer relationship management : making hard decisions with soft numbers / Jon Anton by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Dorling Kindersley, 2002
Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 ANT-C.
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