Results of search for 'ccl=su:{Customer relations}' › Learning Resource Center University of Management and Technology, Lahore. catalog

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			Harvard Business Review on customer relationship management Harvard Business School by Harvard Business School Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston,USA: Harvard Business School, 2001 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 HAR-H. Place hold Add to cart (remove)
			Leading through relationship marketing how winning organisations leverage stakeholder relationships to improve business performance Batterley, Richard by Batterley, Richard Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sydney,Australia: McGraw-Hill, 2004 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 BAT-L. Place hold Add to cart (remove)
			Consumer insight how to use data and market research to get closer to your customer Bond, Alison<>Foss, Bryan<>Stone, Merlin by Bond, Alison Foss, Bryan Stone, Merlin Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 2005 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.834 STO-C. Place hold Add to cart (remove)
			Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Brock, David by Brock, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 2010 Availability: Not available: UMT Main Campus: Checked out (1). Place hold Add to cart (remove)
			The relationahip revolution closing the customer promise gap Hochman, Larry by Hochman, Larry Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester,UK: John Wiley, 2010 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 HOC-R. Place hold Add to cart (remove)
			Customer in the boardroom? crafting customer-based business strategy Bijapurkar, Rama by Bijapurkar, Rama Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,U.K.: Sage Publications, Inc., 2012 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.4012 BIJ-C. Place hold Add to cart (remove)
			The ultimate question 2.0 how net promoter companies thrieve in a customer-drive world Reiichheld, Fred<>Markey, Rob by Reiichheld, Fred Markey, Rob Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston,USA: Harvard Business School, 2011 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.872 REI-U. Place hold Add to cart (remove)
			No cover image available Impact of internal markeitng on internal customer satisfaction (MS program) [+CD] the role of human resource practices Mehreen Waheed by Mehreen Waheed Material type: Continuing resource Publication details: Lahore,Pakistan: UMT, School of Business & Economics, 2015 Availability: Items available for reference: UMT Main Campus: Not for loan (1)Call number: TP 658.812 MEH-I. Add to cart (remove)
			No cover image available The relationahip between service quality and customer statisfaction in fast food restaurants (MS program) [+CD] Khalil ur Rehman by Khalil ur Rehman Material type: Continuing resource Publication details: Lahore,Pakistan: UMT, School of Business & Economics, 2015 Availability: Items available for reference: UMT Main Campus: Not for loan (1)Call number: TP 658.812 KHA-R. Add to cart (remove)
			The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer and Volker Hildebrand by Soudagar, Reza Iyer, Vinay Hildebrand, Volker Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 SOU-C. Place hold Add to cart (remove)
			Outside in : the power of putting customers at the center of your business/ Harley manning and Kery bodine by Manning, Harley Kery bodine Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston: New harvest, 2012 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 MAN-O. Place hold Add to cart (remove)
			Life after the 30-second spot : energize your brand with a bold mix of alternatives to traditional advertising / Joseph Jaffe by Jaffe, Joseph Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, 2005 Availability: Items available for loan: UMT Main Campus (1)Call number: 659.1 JAF-L. Place hold Add to cart (remove)
			CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg by Greenberg, Paul Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2010 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 GRE-C. Place hold Add to cart (remove)
			Imagineering : innovation in the experience economy / Gabrielle Kuiper and Bert Smit ; translated by Monique Hondelink by Kuiper, Gabrielle Smit, Bert Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxfordshire : CABI, 2011 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.4063 KUI-I. Place hold Add to cart (remove)
			The thank you economy / Gary Vaynerchuk by Vaynerchuk, Gary Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperCollins Publishers, 2011 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 VAY-T. Place hold Add to cart (remove)
			Brand management strategies : luxury and mass markets / William D'Arienzo by D'Arienzo, William Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Bloomsbury, 2016 Availability: Items available for loan: UMT Main Campus (2)Call number: 658.827 DAR-B, ... Place hold Add to cart (remove)
			The retargeting playbook : how to turn web-window shoppers into customers / Adam Berke, Gregory Fulton, and Lauren Vaccarello by Berke, Adam Vaccarello, Lauren Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken : John Wiley, 2014 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.872 BER-R. Place hold Add to cart (remove)
			Customer relationship management : making hard decisions with soft numbers / Jon Anton by Anton, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Dorling Kindersley, 2002 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 ANT-C. Place hold Add to cart (remove)
			Built to serve : how to drive the bottom line with people-first practices / Dan J. Sanders by Sanders, Dan J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, : McGraw-Hill, 2008 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.4 SAN-B. Place hold Add to cart (remove)
			Unselling : the new customer experience / Scott Stratten, and Alison Kramer by Stratten, Scott Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken : John Wiley, 2014 Availability: Not available: UMT Main Campus: Checked out (1). Place hold Add to cart (remove)
			Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, and David Jaffe by Price, Bill Jaffe, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jopssey-Bass, 2015 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 PRI-Y. Place hold Add to cart (remove)
			Conflict management for managers : resolving workplace, client, and policy disputes / Susan S. Raines by Raines, Susan Series: The Jossey-Bass business & management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, 2013 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.4053 RAI-C. Place hold Add to cart (remove)
			Principles of marketing / by Philip Kotler, Gary Armstrong and Marc Oliver Opresnik by Kotler, Philip Armstrong, Gary Edition: 18th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow : Pearson, 2021 Availability: Not available: UMT Main Campus: Checked out (1). Place hold Add to cart (remove)
			Inspired : how to create tech products customers love / by Marty Cagan by Cagan, Marty Edition: Second edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken : Wiley, 2018 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.575 CAG-I. Place hold Add to cart (remove)

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