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The customer challenge: The inside story of a remarkable transformation in customer service Johnson, Tom
by Johnson, Tom. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 658.812 JOH-C]
(1).
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Management and organisational behaviour Laurie J. Mullins
by Laurie J. Mullins. Edition: 3rdMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1993Availability: Items available for loan: UMT Main Campus
[Call number: 658.4 MUL-M]
(1).
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Mastering financial calculations: a step-by-step guide to ythe mathematics of financial market instruments Steiner, Robert
by Steiner, Robert. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1998Availability: Items available for loan: UMT Main Campus
[Call number: 650.01613 STE-M]
(1).
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New blueprints gains in stocks and grains & one-way formula for trading in William Dunnigan
by William Dunnigan. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 332.6 DUN-N]
(1).
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Human resource management: a contemporary perspective Ian Beardwell<>Len Holden
by Ian Beardwell | Len Holden. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1994Availability: Items available for loan: UMT Main Campus
[Call number: 658.3 HUM-]
(1).
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Naht guide to school management Keith Scribbins
by Keith Scribbins. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1999Availability: Items available for loan: UMT Main Campus
[Call number: 371.20092 NAH-]
(1).
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Delivering exceptional performance: aligning the potential of ortanizations, teams and individuals Carole Osterweil<>Joy Palmer<>Pam Jones
by Carole Osterweil | Joy Palmer | Pam Jones. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 658.4013 JON-D]
(1).
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How to lead your business beyond TQM: making world class performance a reality Michael E. Joyce
by Michael E. Joyce. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1995Availability: Items available for loan: UMT Main Campus
[Call number: 658.562 JOY-H]
(1).
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The power of innovation: how to make innovation a way of life and put creative solutions to work Min Basadur
by Min Basadur. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1995Availability: Items available for loan: UMT Main Campus
[Call number: 658.406 BAS-P]
(1).
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Managing your internal customers: the key to gettign better results Kathy Whitwell<>Kevin Thomson
by Kathy Whitwell | Kevin Thomson. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1993Availability: Items available for loan: UMT Main Campus
[Call number: 658.8 THO-M]
(1).
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Performance improvement in public service: a tool-kit for managers Lynton Barker<>Rom Rubycz
by Lynton Barker | Rom Rubycz. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 658.8348 BAR-P]
(1).
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The strategy workout: a journey to the heart of your business Cyril Levicki
by Cyril Levicki. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 658.4012 LEV-S]
(1).
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Research methods in educational management Daphne Johnson
by Daphne Johnson. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1994Availability: Items available for loan: UMT Main Campus
[Call number: 370.72 REA-]
(1).
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Crisis management for managers and executives Robert Heath
by Robert Heath. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1998Availability: Items available for loan: UMT Main Campus
[Call number: 658.15 HEA-C]
(1).
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Mastering enterpirse Daniel F. Muzyka<>Sue Birley
by Daniel F. Muzyka | Sue Birley. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 658.421 BIR-M]
(1).
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Frank Wood's business accounting Frank Wood<>Lindy Yau<>Richard Yau
by Frank Wood | Lindy Yau | Richard Yau. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1999Availability: Items available for loan: UMT Main Campus
[Call number: 657 WOO-F]
(1).
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Law for business students Alix Adams
by Alix Adams. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 346.07 ADA-L]
(1).
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High value, low cost: how to create profitable customer delight Brian Plowman
by Brian Plowman. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1994Availability: Items available for loan: UMT Main Campus
[Call number: 658.155 PLO-H]
(1).
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Selling & sales management David Jobber<>Geoff Lancaster
by David Jobber | Geoff Lancaster. Edition: 4thMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 658.81 JOB-S]
(1).
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Mastering government securities: a step-by-step guide to the products, applications and markets Stephen Mahony
by Stephen Mahony. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 332.63232 MAH-M]
(1).
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Mastering foreign exchange and money markets: a step-by-step guide to the products, applications and risks Paul Roth
by Paul Roth. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 332.45 ROT-M]
(1).
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Management: a contemporary approach Doede Keuning
by Doede Keuning. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1998Availability: Items available for loan: UMT Main Campus
[Call number: 658.1511 KEU-M]
(1).
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Purchasing principles and management David Farmer<>David Jessop<>Peter Baily
by David Farmer | David Jessop | Peter Baily. Edition: 8thMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1998Availability: Items available for loan: UMT Main Campus
[Call number: 658.72 BAI-P]
(1).
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New blueprints for gains in stocks and grains & one-way formula for trading William Dunnigan
by William Dunnigan. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 332.6 DUN-N]
(1).
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Land law Patric J. Dalton
by Patric J. Dalton. Edition: 4thMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 346.04377 DAL-L]
(1).
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Cases in operations management Christine Harland<>Robert Johnston<>Stuart Chambers
by Christine Harland | Robert Johnston | Stuart Chambers. Edition: 2ndMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1997Availability: Items available for loan: UMT Main Campus
[Call number: 658.5 JOH-C]
(1).
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Principles of operations management Mike Harrison
by Mike Harrison. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1996Availability: Items available for loan: UMT Main Campus
[Call number: 658.5 HAR-P]
(1).
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Dictionary of economics Frank Livesey
by Frank Livesey. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1994Availability: Items available for loan: UMT Main Campus
[Call number: R 330.03 LIV-D]
(1).
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Managing people for the first time: gaining commitment and improving performance Peter Stannack
by Peter Stannack. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1993Availability: Items available for loan: UMT Main Campus
[Call number: 658.3 STA-M]
(1).
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Uisng economics and economic indicators romesh Vaitilingam
by romesh Vaitilingam. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: London,UK: Pitman Publishing, 1994Availability: Items available for loan: UMT Main Campus
[Call number: 339.341 VAI-U]
(1).
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