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			No cover image available 101 ways to boost customer satisfiaction Foster, Timothy R. V. by Foster, Timothy R. V Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 1997 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 FOS-O. Place hold Add to cart (remove)
			Know your customers! how customer marketing can increase your profits Jay Curry by Jay Curry Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 1992 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 CUR-K. Place hold Add to cart (remove)
			The invisible customer strategies for successful customer service down the wire Brian Clegg by Brian Clegg Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 2000 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.812 CLE-I. Place hold Add to cart (remove)
			Consumer insight how to use data and market research to get closer to your customer Bond, Alison<>Foss, Bryan<>Stone, Merlin by Bond, Alison Foss, Bryan Stone, Merlin Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 2005 Availability: Items available for loan: UMT Main Campus (1)Call number: 658.834 STO-C. Place hold Add to cart (remove)
			Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Brock, David by Brock, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: London,UK: Kogan Page, 2010 Availability: Not available: UMT Main Campus: Checked out (1). Place hold Add to cart (remove)

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