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Books Up your service! Insights: true stories of Winners & Losers in the quest for superior service. Ron Kaufman

by Ron Kaufman.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Singapore: Ron Kaufman, 2002Availability: Items available for loan: UMT Main Campus [Call number: 658.812 KAU-U] (1).
Books Partnership power! [+CD] you viewer's guide and personal workbook Ron Kaufman

by Ron Kaufman.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Singapore: Ron Kaufman, Availability: Items available for loan: UMT Main Campus [Call number: AV 658.31240688 KAU-P] (1).
Books Your active guide � turns people on! Ron Kaufman

by Ron Kaufman.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Singapore: Ron Kaufman, Availability: Items available for loan: UMT Main Campus [Call number: AV 658.31240688 KAU-Y] (1).
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