TY  - BOOK
AU  - Ewy, Robert W.
AU  - Gmitro, Henry A.
TI  - Process management in education: how to design, measure, deploy, and improve educational processes
SN  - 9780873897570
U1  -  371.207 
PY  - 2010///
CY  - Milwaukee,USA
PB  - ASQ Quality Press
KW  - School management and organization-US
ER  -