TY - BOOK AU - Richardson,Bill AU - Bleyer,Kevin TI - How to sweet-talk a shark: strategies and stories from a master negotiator SN - 9781623360573 (hardcover) U1 - 302.3 23 PY - 2013/// CY - New York PB - Rodale KW - Negotiation KW - Conflict management KW - Interpersonal relations N1 - Includes index ER -