00694cam a2200229 i 4500 17860914 20170818092631.0 130822s2013 pau 001 0 eng 9781623360573 (hardcover) PKLaUMT 302.3 23 RIC-H Richardson, Bill How to sweet-talk a shark : strategies and stories from a master negotiator / Gov. Bill Richardson with Kevin Bleyer New York : Rodale, 2013 xvii, 238 p. ; 24 cm Includes index. Negotiation. Conflict management. Interpersonal relations. Bleyer, Kevin. BK 97383 97383 0 0 0 0 01 01 2017-08-18 0 302.3 RIC-H 107919 2017-08-18 00:00:00 2017-08-18 BK