TY  - BOOK
AU  - Michael Violano
AU  - Shimon-Craig Van Collie
TI  - Retail banking technology : strategies and resources that seize the competitive advantage
SN  - 047153174x
U1  -  332.10688 
PY  - 1992///
CY  - "New York,USA:"
PB  - "John Wiley,"
KW  - Banks and banking-United States-customer service
ER  -