TY  - BOOK
AU  - Mergel, Ines
AU  - Greeves, Bill
TI  - Socail media in the public sector field guide: designing and implementing strategies and policies
SN  - 9781118109939
U1  -  351.02854678 
PY  - 2013///
CY  - Hoboken,USA
PB  - John Wiley & Sons Inc.
KW  - Online social networks
ER  -