00458nam a2200157Ia 450000100060000000800410000602000180004704000130006508200210007811000280009924500920012726000480021930000110026754600070027865000150028550661140502s9999    xx            000 0 und d  a9781422129708  cPK-LaUMT  a 658.3125bHAR-M  aHarvard Business School  aMeasuring performancebexpert solutions to everyday challengescHarvard Business School  aBoston,USA:bHarvard Business School,c2009  a108 p.  aEN  aManagement