TY  - BOOK
AU  - Kite, Neilson
AU  - Kay, Frances
TI  - Understanding NLP: strategies for better workplace communication . .Without the jargon
SN  - 9780749463816
U1  -  158.9 
PY  - 2012///
CY  - London,UK
PB  - Kogan Page
KW  - Business communication
ER  -