TY  - BOOK
AU  - Palmer, Mark
AU  - Solder, Scott
TI  - You need this book to get what you want
SN  - 9781847377043
U1  -  158.2 
PY  - 2010///
CY  - London,UK
PB  - Simon & Schuster
KW  - Assertiveness (psychology)
ER  -