TY  - BOOK
AU  - Balzer, William K.
TI  - Lean higher education: increasing the value and performance of university processes
SN  - 9781439814659
U1  -  378.101 
PY  - 2010///
CY  - New York,USA
PB  - CRC (Taylor & Francis Group)
KW  - Organizational change-United States
ER  -