00444nam a2200157Ia 45000010005000000080041000050200018000460400013000640820021000771000020000982450081001182600040001993000011002395460007002506500029002573831140317s9999    xx            000 0 und d  a0-87709-274-5  cPK-LaUMT  aW 658.562bPEG-T  aPegels, C. Carl  aTotal quality managementba survey of its important aspectscPegels, C. Carl  aNew York,USA:bBoyd & Fraser,c1995  a283 p.  aEN  aTotal quality management