00441nam a2200157Ia 450000100060000000800410000602000180004704000130006508200200007810000200009824500750011826000480019330000110024154600070025265000240025940092140423s9999    xx            000 0 und d  a9781422102855  cPK-LaUMT  a 658.314bFRO-T  aFrost, Peter J.  aToxic emotions at work and what you can do about themcFrost, Peter J.  aBoston,USA:bHarvard Business School,c2007  a251 p.  aEN  aConflict management