TY  - BOOK
AU  - Colin Hebden
AU  - Dave Ruffles
AU  - Nigel Cresswell
TI  - Planning and control for IT services: IT infrastructure library
SN  - 0-11-330548-6
U1  -  004.06041 
PY  - 1994///
CY  - London,UK
PB  - CCTA
ER  -