TY  - BOOK
AU  - Ian Kirkpatrick
AU  - Miguel Martinez Lucio
TI  - The politics of quality in the public sector: the management of change
SN  - 0-415-10666-4
U1  -  352.357 
PY  - 1995///
CY  - London,UK
PB  - Routledge
KW  - Administrative agencies-Great Britain-Management-Case studies
ER  -