TY - BOOK AU - Patricia Keehley AU - Steven Medlin AU - Sue MacBride TI - Benchmarking for best practices in the public sector: Achieving performance breakthroughs in federal, state, and local agencies SN - 0-7879-0299-3 U1 - 350.000684 PY - 1997/// CY - San Francisco,USA PB - Jossey-Bass Publishers KW - Benchmarking(management)-United States ER -