00376nam a2200145Ia 450000100060000000800410000602000180004704000130006508200180007810000250009624500820012126000090020330000110021254600070022314705140403s9999    xx            000 0 und d  a0-8144-7915-4  cPK-LaUMT  a 158.7bADD-M  aAddesso, Patricia J.  aManagement would be easy...if it weren't for the peoplecAddesso, Patricia J.  c1996  a186 p.  aEN