TY  - BOOK
AU  - Bates,Bob
TI  - The little book of big coaching models: 76 ways to help managers get the best out of people 
SN  - 9781292081496
U1  - 658.3124 
PY  - 2015///
CY  - Harlow
PB  - Pearson
KW  - Employees-Coaching of
KW  - Industrial management
N1  - Includes bibliographical references and index
N2  - Dr. Bob Bates worked in the Civil Service for many years as a senior manager before becoming a Senior Lecturer at Birmingham City University in 1997. Throughout his career he has worked extensively with SMEs specialising in staff and management development
ER  -