00847nam a22001937a 450000500170000000800410001702000180005804000130007608200200008910000150010924501110012426000290023530000170026450000510028152002610033254600080059365000260060165000260062720260616131456.0260616s2015    |||||||| |||| 00| 0 eng d  a9781292081496  cPK-LaUMT  a658.3124bBAT-L1 aBates, Bob14aThe little book of big coaching models :b76 ways to help managers get the best out of people /cBob Bates  aHarlow :bPearson,c2015  axxii, 248 p.  aIncludes bibliographical references and index.  aDr. Bob Bates worked in the Civil Service for many years as a senior manager before becoming a Senior Lecturer at Birmingham City University in 1997. Throughout his career he has worked extensively with SMEs specialising in staff and management development  aEng  aEmployees-Coaching of  aIndustrial management