TY  - BOOK
AU  - Scordo, Christopher
TI  - ITIL exam prep: questions, answers & explanations 
SN  - 9781676909736
U1  - 004.068076 
PY  - 2020///
CY  - Walnut
PB  - SSI Solutions , Inc
KW  - Computer technical support
KW  - Information technology management
ER  -