TY  - BOOK
AU  - Higgerson,Mary Lou
TI  - Communication strategies for managing conflict: a guide for academic leaders 
SN  - 9781118761625 (cloth)
U1  - 378.12 23
PY  - 0000///216
CY  - San Francisco
PB  - Jossey-Bass
KW  - Universities and colleges
KW  - Faculty
KW  - Communication in personnel management
KW  - College personnel management
ER  -