CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg

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TextPublication details: New York : McGraw-Hill, 2010Edition: 4th edDescription: xxvi, 662 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
UMT Main Campus	658.812 GRE-C (Browse shelf(Opens below))	Available		105360

Includes index.

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