The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer and Volker Hildebrand

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TextPublication details: New York : McGraw-Hill, 2012Edition: 1st edDescription: xxvi, 292 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
UMT Main Campus	658.812 SOU-C (Browse shelf(Opens below))	Available		104614

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