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Customer service nightmares 100 tales of the worst experiences possible, an Nancy Friedman

By: Nancy Friedman.
Material type: materialTypeLabelBookPublisher: India: Viva Books Private Limited, 2004Description: 149 p.ISBN: 817649612X.Subject(s): Customer services-ManagementDDC classification: 658.812
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658.812 FRI-C (Browse shelf) Available 35074

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