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Design and management of service processes : Keeping custome Ramaswamy, Rohit

By: Ramaswamy, Rohit.
Material type: materialTypeLabelBookPublisher: London,UK: Addison-Wesley, 1996Description: 424 p.ISBN: 0-201-63383-3.Subject(s): Customer services-ManagementDDC classification: 658.812
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UMT Main Campus

Welcome to LRC UMT Main Campus Lahore

658.812 RAM-D (Browse shelf) Available 6462
UMT Main Campus

Welcome to LRC UMT Main Campus Lahore

658.812 RAM-D (Browse shelf) Available 5536

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