Managing quality customer service William B. Martin
Material type:
TextPublication details: India: Viva Books Private Limited, 2004.Description: 94 pISBN: - 8176495921
- 658.812 MAR-M
Books
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| UMT Main Campus | 658.812 MAR-M (Browse shelf(Opens below)) | Available | 35087 |
Browsing UMT Main Campus shelves Close shelf browser (Hides shelf browser)
| 658.812 MAH-C Customer value investment | 658.812 MAN-O Outside in : | 658.812 MAR-C Command performance : The art of delivering quality service | 658.812 MAR-M Managing quality customer service | 658.812 MAR-Q Quality customer service for front line staff | 658.812 MAR-T The telephone marketing book | 658.812 MCK-R The relationship-based enterprise |
There are no comments on this title.
Log in to your account to post a comment.
