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Command performance : The art of delivering quality service Martin, John E.

By: Martin, John E.
Material type: materialTypeLabelBookPublisher: Boston,USA: Harvard Business School, 1994Description: 260 p.ISBN: 0875845622.Subject(s): Customer relationsDDC classification: 658.812
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UMT Main Campus

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658.812 MAR-C (Browse shelf) Not for loan 3890


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