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Customer relationship management essentials John W. Gosney<>Thomas P. Boehm

By: John W. Gosney.
Contributor(s): Thomas P. Boehm.
Material type: materialTypeLabelBookPublisher: New Delhi,India: Prentice Hall of India, 2001Description: 234 p.ISBN: 81-203-1809-9.Subject(s): Customer relations-ManagementDDC classification: 658.812
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