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Service America in the new economy Karl Albrecht<>Ron Zemke

By: Karl Albrecht.
Contributor(s): Ron Zemke.
Material type: materialTypeLabelBookPublisher: New York,USA: McGraw-Hill, 2002Description: 303 p.ISBN: 0-07-137722-0.Subject(s): Service industries-United States-ManagementDDC classification: 658.00973
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