Customer relationship management creating competitive advantage through win-win relationship strategies Jarmo R. Lehtinen<>Kaj Storbacka

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TextPublication details: Boston,USA: McGraw-Hill, 2001Description: 160 pISBN:

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Current library	Call number	Status	Date due	Barcode
UMT Main Campus	658.812 STO-C (Browse shelf(Opens below))	Available		29615

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