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Customer relationship management creating competitive advantage through win-win relationship strategies Jarmo R. Lehtinen<>Kaj Storbacka

By: Contributor(s): Material type: TextTextPublication details: Boston,USA: McGraw-Hill, 2001Description: 160 pISBN:
  • 0-07-120678-7
Subject(s): DDC classification:
  • 658.812 STO-C
Item type: Books
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Current library Call number Status Date due Barcode
UMT Main Campus 658.812 STO-C (Browse shelf(Opens below)) Available 29615

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