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The customer sipport audit: the tools to measure and monitor your company's whole customer support and colin Armistead

By: colin Armistead.
Material type: materialTypeLabelBookPublisher: London,UK: Financial Times Management, 1998Description: 67 p.ISBN: 0-273-63988-9.Subject(s): Customer relationsDDC classification: 658.812
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658.812 ARM-C (Browse shelf) Available 27841

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