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The loyalty effect: the hidden force behind growth, profits, and lasting value Frederick f. Reichheld

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BookPublisher: Boston,USA: Harvard Business School, 1996Description: 323 p.ISBN: 0-87584-448-0.Subject(s): Consumer statisfactionDDC classification: 658.4

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Current location	Call number	Status	Date due	Barcode
UMT Main Campus Welcome to LRC UMT Main Campus Lahore	658.4 REI-L (Browse shelf)	Available		26243

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