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Service level agreements: measuring cost and quality in service relationships Andrew Hiles

By: Andrew Hiles.
Material type: materialTypeLabelBookPublisher: London,UK: Chapman & Hall, 1993Description: 126 p.ISBN: 0-412-54240-4.DDC classification: 658.562
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LRC University of Management and Technology Lahore.

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658.562 HIL-S (Browse shelf) Available 25851


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