How to win customers using customer service for a competit Jacques Horovitz
Material type:
TextPublication details: London,UK: Pitman, 1990Description: 106 pISBN: - 0273032887
- 658.812 HOR-H
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| UMT Main Campus | 658.812 HOR-H (Browse shelf(Opens below)) | Not for loan | 2243 |
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| 658.812 HOC-R The relationahip revolution | 658.812 HOP-B Buidling service culture | 658.812 HOP-T 12 steps to success through service | 658.812 HOR-H How to win customers | 658.812 HOR-T Total customer : Lessons from 50 companies with top quality | 658.812 HOR-T Total customer satisfaction : Lessons from 50 companies with | 658.812 JAC-B Business process mapping |
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