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Crucial confrontations: tools for resolving broken promises, violated expectations, and bad behavior. Joseph Grenny<>Kerry Patterson<>Ron Mc Mifllan

By: Joseph Grenny.
Contributor(s): Kerry Patterson | Ron Mc Mifllan.
Material type: materialTypeLabelBookPublisher: New York, USA: McGraw-Hill, 2005Description: 281 p.ISBN: 71446524.Subject(s): International communicationDDC classification: 153.6
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153.6 PAT-C (Browse shelf) Available 35448

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